Privacy Policy

Introduction

Rangiora Denture Clinic ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or engage our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address when you contact us or book a consultation
• Health Information: Dental and oral health information relevant to your denture treatment, collected during consultations
• Website Usage Data: Anonymous analytics data about how visitors use our website, including pages visited and time spent

How We Use Your Information

We use your personal information to:

• Provide and manage your denture treatment and care
• Communicate with you about appointments and services
• Process payments and provide quotes for WINZ or insurance
• Improve our website and services
• Comply with legal and regulatory obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Your referring dentist or oral surgeon, with your consent
• WINZ or insurance providers, only with your explicit authorisation
• Service providers who assist with website hosting and communications, under strict confidentiality agreements

Data Security

We take reasonable steps to protect your personal information from unauthorised access, alteration, or disclosure. We store physical records securely and use appropriate security measures for digital data.

Your Rights

Under the Privacy Act 2020 (New Zealand), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Complain to the Privacy Commissioner if you believe your privacy has been breached

Cookies

Our website may use cookies to improve your browsing experience. These are small text files stored on your device. You can manage cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Rangiora Denture Clinic
• 5 Good Street, Rangiora 7400, New Zealand
• Phone: 03 313 9192

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.